RBI FOR FASTER REDRESSAL OF PLAINTS

The Reserve Bank of India has revised the time limit for lodging complaints with banking ombudsman to ensure speedy redressal of grievances of customers. As per RBI statement if the complaints of customer are not addressed satisfactorily with in 30 days of lodging complaints, then he should now be able to approach the office of the concerned banking ombudsman for redressal of his complaints and grievances.