Saturday, October 15, 2016

CBDT launches online nivaran to resolve IT grievances

CBDT has launched the ambitious e-nivaran facility for online redressal of taxpayers grievances related to refunds, ITRs and PAN among others as part of its initiative to reduce instances of harassment of the public when it comes to complaints related to the I-T department. An exclusive e-nivaran (electronic resolution) link has recently been activated on the e-filing portal of the department taxpayers can register their complaints through their personal computer systems and receive a special PIN number on their registered mobile and email, as their unique number to keep track of the issue. CPGRAM is already working effectively monitored by PMO.


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