CBDT has launched the ambitious e-nivaran
facility for online redressal of taxpayers
grievances related to refunds, ITRs and PAN
among others as part of its initiative to reduce
instances of harassment of the public when it
comes to complaints related to the I-T
department.
An exclusive e-nivaran (electronic resolution) link
has recently been activated on the e-filing portal
of the departmenthttps://incometaxindiaefiling.gov.in-where
taxpayers can register their complaints through
their personal computer systems and receive a special PIN number on their registered mobile and
email, as their unique number to keep track of
the issue. CPGRAM is already working effectively
monitored by PMO.
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